CyberTwice Support Helpdesk CyberTwice
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

CyberGate Manuals

FAQs for CyberGate

CyberGate information

FAQs for Attest

ATTEST Manuals

  • Top articles
  • Latest articles

The CyberGate service installation manual

Category: CyberGate Manuals

Use this manual for instructions on how to subscribe to the CyberGate service via Microsoft AppSource or the Microsoft Azure Marketplace and how to use the CyberGate Management Portal.   Latest versio...

24,146

Changing the Display name of the intercom in the CyberGate admin portal

Category: CyberGate Manuals

See the attached document for instructions on how to change the Display name of the CyberGate.   Latest version 1.1.1 (May 2025)

6,768

CyberGate Teams App instructions

Category: CyberGate Manuals

The CyberGate Teams app is developed to run in Microsoft Teams. It allows you to easily set your availability in every CyberGate multi-ring group you are part of. Available? You'll be called by CyberG...

4,808

2N SIP TLS configuration manual

Category: Secure communication to CyberGate

Please find the 2N Secure SIP configuration manual attached to this article.

2,493

Certified devices with support for SIP-TLS and SRTP

Category: Secure communication to CyberGate

The following devices are CyberGate certified for using SIP-TLS 1.2 and SRTP: 2N Intercoms 2N® IP Style 2N® IP Verso 2N® LTE Verso 2N® IP Solo 2N® IP Force 2N® IP Safety 2N® IP Vario 2N® IP Base ...

2,048

Root CA for secure communication to CyberGate

Category: Secure communication to CyberGate

Some devices perform server authentication when using SIP-TLS for which the root certificate is required. Starting July 2 2025 the 'Sectigo Public Server Authentication Root R46.crt' should be used.  ...

1,995

How to enable Auto-renew for the CyberGate subscription

Category: FAQs for CyberGate

To ensure CyberGates availability, we recommend enabling the Recurring Billing option during subscrition to CyberGate. If Recurring Billing (aka. Auto renew) was not enabled during the initial subscr...

71

Background Information - The CyberGate app for Teams

Category: FAQs for CyberGate

The CyberGate for Teams app is designed to offer extra features for devices using the CyberGate service. Three of the main features are: When using CyberGate Multi-ring groups, the app allows you to ...

876

Fasttel FT600 and Fasttel FT800 intercoms on CyberGate

Category: CyberGate Manuals

Download the CyberGate installation manual for the Fasttel FT600 intercom or the Fasttel FT800 intercom.   Latest version 1.0.0 (June 2025) -> initial version

293

Genetec Sipelia on CyberGate

Category: CyberGate Manuals

Genetec Sipelia is certified to be used with CyberGate. The configuration instructions are downloadable here.   Latest version 1.0.2 (May 2025)

337

Avigilon H4 Video Intercom and CyberGate

Category: CyberGate Manuals

This manual describes the configuration of Avigilon H4 Video Intercom for use with the CyberGate service.  

348

Required Admin Consent for CyberGate

Category: FAQs for CyberGate

CyberGate is a SaaS solution that can only function when Admin Consent has been provided to allow CyberGate to set up calls to users in the Tenants environment. For CyberGate to be able to call users,...

846